No menu tree. No "press 1 for…". Rosie has a real conversation, handles the full booking, and texts you only when something actually needs you.
This is every step Rosie runs on every incoming call. You can watch it happen in real time in your dashboard.
"Hi, this is Rosie from [your business]. How can I help you today?" Natural voice, not a robot menu.
Book a groom? Reschedule? Ask about pricing? Complaint? Rosie branches accordingly — no wasted questions.
Confirmed back to the caller. Stored securely. Used for the deposit text and booking record.
Rosie asks for their ZIP and checks it against your service area. Out of range? She politely declines and offers a waitlist.
Breed, size (S/M/L/XL), coat type, temperament, last groom. Everything you'd ask a new client.
Rosie quotes from your size-based pricing + any upcharges (double coat, matted, senior, first-timer). No guessing.
Live read of your calendar — Rosie offers the next 2–3 open slots in their preferred time window.
Rosie texts a $25 Stripe link during the call. She waits for payment confirmation before writing the booking.
Written to your calendar with all details: client name, dog, size, address, price, deposit paid.
Client gets a text: appointment time, address confirmation, what to expect, your contact.
You get a silent text for new bookings and an urgent text for angry callers, callbacks, or emergencies. Nothing else.
Transparency matters. Here's what's explicitly off limits.
She only handles booking, rescheduling, pricing, and service-area questions. Anything else gets routed to you.
Rosie quotes your prices. She can't negotiate, coupon, or waive fees without your explicit config.
Your ZIP list is hard-coded. Rosie cannot create a booking outside it, ever.
No deposit, no booking. Prevents the #1 cause of mobile-groomer no-shows.
Rosie reads your live calendar every call. She can't offer a slot that isn't open.
All payments go through Stripe. Paws Desk never sees your clients' card numbers.
Go back to the home page and punch your number into the test-call widget. Rosie will ring you in 10 seconds.
Try the test call